Customer Support

Need help?

Come talk to me in the support chat. Click on the bubble at the bottom right of your screen.

I respond daily during weekdays between 10am and 6pm, Paris time. You're always asked to leave your email address so I can link the conversation to your orders and also to reply via email. You can then respond to the email chain to continue the conversation.

IMPORTANT: I always reply, so check your spams or change your address email if you don't hear back after 48h. Our support emails tend to go to spams with a lot of people, mostly Microsoft emails (outlook, live, hotmail...).

Customer support is the cornerstone of our business, I do reply to any question before and after purchase to the best of my ability, provide all necessary solutions, replacements, repairs, and even after warranty period has run out you can always find help and guidance with me.

Perfect client service! ⭐️⭐️⭐️⭐️⭐️
Kevin give me the best client service! [...]
Yacinthe

Good quality product and service ⭐️⭐️⭐️⭐️⭐️
[...] their techsupport + warranty was amazing and handled greatly.
Kimi

Will be ordering again ⭐️⭐️⭐️⭐️⭐️
Amazing customer service [...]
Mathéo

Awesome service ⭐️⭐️⭐️⭐️⭐️
Really impressed with the service and personal contact. Very happy to recommend.
Wayne

Fantastic product ⭐️⭐️⭐️⭐️⭐️
[...] customer service was 10/10
Trent

Saber review ⭐️⭐️⭐️⭐️⭐️
Saber? Great. Customer service? Damn great. Online Resources? Hell yeah. I'll def come back. 
Nadia